To reserve: complete inquiry on Home Page/Calendar
Rental Policy and Agreement 2024-2025
Brown Mountain Lodge and Cabin Rentals, LLC (BML) Brown Mountain Lodge Home and Cabin rentals LLC
215 CASTAWAY TRAIL
MOORESVILLE, NC 28117
704-408-0196
www.wilsoncreekcabins.com
[email protected]
2018 BML and CCC Rental Rates as follows:
BML nightly rate: Prime $220(wkends) Regular $195 Value $ 185
weekly rate $1450 $1295 $1195
CCC nightly rate Prime $155 Regular $145(wkend) Value $135
weekly rate $995 $895 $750
Prime = Holidays, event weekends, June 6th - Oct 31
Regular = March 15 – Jun 5 and Nov 1 – Dec 20
Value = Jan 5 – March 14
Pet friendly pet fee is $10 per pet / per nite
NC Tax rate is 9.75% of the total
Cleaning fee at departure is $125 BML and $100 at CCC
To secure your dates, 50% non refundable due at booking or full payment less than 30 days to arrival. Docusign can be used to sign reservation agreement.
Calendar will denote dates booked at BML or CCC. You may be able to ck in on day another guest check out. Call me at 704-408-0196 for answers
RENTAL POLICY AND AGREEMENT
This agreement constitutes a contract between the Guest(s) and Brown Mountain Lodge and Cabin Rentals, LLC (BML).
BML serves as the agent and representative of all owners of rental cabins in our rental program, and is acting at all times, in and for the best interests of the owners.
CHECK-IN TIME is 3 PM. Keys are not available until the rental cabin is ready for occupancy. BML will use all reasonable efforts to have the cabin ready for guest occupancy at check-in time, but BML cannot guarantee the exact time of occupancy. Details of key arrangement are made in advance with the owners, please call if you have not received the welcome kit within 2 weeks of your dates.
CHECK-OUT TIME is 10 AM unless other wise noted on reservation. Please be prompt as to allow us to have adequate time to prepare the cabin for the next guests. Please wash sheet and towels at departure (detergent provided) and we will dry them.
RESERVATION REQUIREMENTS – 50% of the total rental fee in advance of the arrival date and a signed RESERVATION AGREEMENT is required to secure a reservation. BML accepts MasterCard, Visa, Money Orders and Checks drawn on U.S. Banks. (If securing with a check, it must be received by BML within 3 days after booking has been made or the reservation will be canceled). BML will not accept checks on reservations made less than 30 days prior to arrival. Balance of rental fee is due 30 days in advance of check in day, certified funds, traveler’s checks, MasterCard, Visa Discover or Amex. Please reference reservation dates and cabin name when sending check or money order. WE DO NOT ACCEPT CHECKS Unless mailed more than a month in advance.
CANCELLATION – When you make a reservation you have secured a block of time that cannot be replaced unless re-rented. In the event of a cancellation by tenant, if the property can be re-rented for the same time period then the tenant shall receive a refund of all payments made in advance. We highly recommend trip insurance for protection against covered cancellation reasons. A $30 administration fee is assessed for all cancellations. Cancellations must be in writing or acknowledged email and sent by direct mail TO:
Brown Mountain Lodge
215 Castaway Trail
Mooresville, NC 28117
NO-SHOW POLICY –forfeit fees collected.
CONFIRMATION – Confirmation of the reservation will be emailed, to Guest(s) upon receipt of the reservation advanced payment and a signed reservation agreement form. Please read the confirmation for accuracy of dates, mailing address, number of adults and/or children, pets and accommodations. Report any errors to BML within seven (7) days of emailing. Pay close attention to the number of persons/ pets on the confirmation. Occupancy is limited to REGISTERED GUESTS ONLY and max limits agreed in writing. Absolutely no overnight visitors are allowed without prior arrangements made in advance in writing to BML.
ADDITIONAL GUESTS (More than the reservation agreement states) – Additional guests, must be pre-approved by BML.
KEYS – All keys must be returned upon Check-out. Our rental cabins are privately owned and Guests are responsible for lost keys. The property must be re-keyed in the event the keys are lost, misplaced or not returned and you will be responsible for the cost of this procedure. Keys are to be but back in lock boxes at departure and all deadbolts and gates are to be secured on way out.
SATELLITE TELEVISION – All cabins are privately owned and have different subscription packages for satellite. BML does not guarantee any programs or events.
TELEPHONE CALLS – All cabins are equipped with a telephone. All long distant calls are free in continental US using the area code. Immediate area calls do not require area code. Cell phones probably won’t work. WIFI is provided at BML.
FIRE PLACES – All cabins have fireplaces or woodstoves. Wood is not provided free of charge but a local vendor is provided and he delivers. Please be considerate when burning the wood. Empty ashes safely at departure.
BARBECUE GRILLS – Propane IS provided for gas grills.
SMOKING – Smoking is not permitted inside any cabin. Outside smoking is permitted but please do not litter or dispose of ashes anywhere that could be combustible.
ALOCHOLIC BEVERAGE – By North Carolina Law, no drinking of alcoholic beverages by persons under the legal age of 21 is allowed.
PETS – Our cabins allow pets so please contact us prior to reserving a cabin if you would like to bring your pet with you. The pet fee is $10 per night per pet. Pets that are stressed easily at owner absense are to be crated inside of cabin when Guests are away from the house. Any pet damage will result in a charge to the card holder that booked the reservation with in 30 days of departure if damage is present. The pet fee covers wear and tear and not damages, if damages are done then the booking responsible party is responsible to pay via card on file within 20 days of departure. If you have a pet and it is not listed on the reservation agreement, your immediate eviction and loss of all rents and security deposit will result. Prior permission must be granted. Pets are not allowed on furniture or bedding.
CABIN FURNISHINGS & EQUIPMENT – All cabins are privately owned with furnishings and equipment provided by the cabin owner. BML cannot make any changes to this. Moving of furniture is prohibited. If you require special appliances or equipment, please bring them with you. Decor, style, color and themes will vary between cabins. Furnishings are subject to change without notice.
LINENS – All cabins are supplied with bed linens, towels, blankets and pillows. These items are not changed during your stay. BML provides your initial supply of paper products, soaps, detergents and trash bags etc. Bring your own personal care items and don't forget prescription meds.
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CABIN DESCRIPTIONS AND RATES – Information regarding the individual cabins is believed to be accurate but cannot be guaranteed. We have made every effort to ensure that all the information on Wilsoncreekcabins website is current and accurate. The possibility of errors and omissions still exists. We will be happy to confirm all the information or answer any of your questions prior to booking your reservation. Rates, furnishings, fees and taxes are subject to change without notice. Rates for weekly stays are found on our website at www.wilsoncreekcabins.com. These rates are based on 2 to 4 persons, depending on the cabin, and departure cleaning at $85.00-95.00 additional charge. Rates for holidays, special events and weekends may be slightly higher. Rate totals do include tax or end-of-stay cleaning fee. Most of our properties can be rented for a two-night minimum stay. Minimum night requirements may vary during holiday or special events. Weekly stays can run from Friday arrival/departures and Sunday arrival/departures. Other arrangements can be made by calling us.
TAXES AND FEES – For pets, a pet fee of $10 per night per pet and booking card holder is responsible for damages. An end-of-stay cleaning fee of $85-$95 is required for all rentals. Applicable taxes are 6.75% state tax on all rentals.
CHECK-OUT PROCEDURES – We ask that you please comply with the following items prior to check-out:
Property should be left in the same condition it was when you arrived.
All litter, cigarette butts and pet waste should be picked up from the
yard and placed into a trash bag.
All trash put in the outside garbage cans.
Please lock all windows and doors, set A/C to 78 or heat on 55 degrees depending on the season.
We ask that you please wash, dry and put away all the dishes, pots, pans, and kitchen utensils, place the sheets and towels in washer if possible to help maid service get jump start on laundry for next guests.
REPAIRS – SERVICE CALLS – BML cannot guarantee against mechanical failure of heating, air conditioning, TV’s, Satellite Receivers, VCR/DVD players or other appliances. Please report any equipment that is not operating properly. BML will make every effort to resolve the problem as quickly as possible. Should a repair person make a call to a cabin and find the equipment in working order and the problem was due to Guest(s) oversight or neglect, the charge for the service will be the Guest(s) responsibility. All maintenance repairs must be reported to BML between 9 AM and 7 PM. Guest(s) understand and agree that BML or its repair people might need access to the cabin for the purpose of making the repair.
REFUNDS - or rate adjustments are not made for any inconvenience due to construction noise, road repairs, early departures, delayed arrivals or reducing the number of nights reserved with less than 30 days notice. No refunds or reschedules due to inclement weather.
TERMINATIONS BY OWNER/SUBSTITUTIONS – BML strives to comply with your reservation requests, however, due to uncontrollable circumstances beyond our control, changes in ownership, properties being removed from the rental program, mechanical problems, etc. we cannot absolutely guarantee a specific cabin. BML reserves the right to change your cabin without notice or liability should the cabin become unavailable. Neither the owner nor BML shall be liable for events beyond their control which may interfere with you visit. This may include but not limited to Acts of God, acts of Governmental agencies, fire, war, inclement weather and construction noise. No rebate or refund will be offered in these circumstances. We will try to offer a comparable cabin at the same rate satisfactory to you or you can receive a complete refund of your reservation deposit. BML will attempt to give you as much notice as possible so other arrangement can be made.
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HOUSE PARTIES ARE NOT ALLOWED – Rental guests understand that BML will accept responsible adults over the age of 21 only. Guest(s) agree that no more than the number of persons listed on the reservation agreement shall occupy the premise overnight. If the unit is occupied by more than the number of persons stated, the result will be a loss of total rent, security deposit and/or additional charge to your credit card. Guests shall not disturb or offend any neighbors, discharge firearms or use fireworks of any kind in accordance with State of North Carolina and Caldwell County laws.
Brown Mountain Lodge (BML) reserves the right to refuse service to anyone. All rental cabins are leased without regard to race, color, religion, sex, national origin or handicap.
CREDIT CARD – I, the Guest, am providing my credit card number as a guarantee. I agree to pay all rent, accept all terms of this reservation agreement and accept all liability for any damage beyond normal wear and tear during the term of my lease with Brown Mountain Lodge, LLC. If I fail to do so, I understand that these costs will be charged to my credit card and all credit card sales are final. If you do not have a credit card, please call us so we can make other arrangements.
Please read, sign, keep a copy for your records and return this entire agreement via Docu-sign or scan and email ([email protected]) or postal mail. Your reservation is not booked until we receive this completed form with method of payment.
By signing this, I have read and fully agree to all the above policies and to hold harmless from any responsibility or liability, BML/CCC wilsoncreekcabins.com, Cabin owners and their representatives resulting from any loss, damage or personal injury incurred by any Guest on the rental cabin premise.
____________________________________
Print Guest Name
__________________________________
Guest Signature
__________________________________
Date
________________________________
______________ __________________
Mailing address for card holder
_________________________________
City, State, Zip Code
_________________________________
Home Ph #
____________________________________
Mobile #
Brown Mountain Lodge, LLC agent
PRINT Number of persons
OCCUPYING THIS PROPERTY:
___________________________# adults
___________________________#kids under 14
___________________________# pets and sizes
___________________________ Total amount due, half of total is due to secure and the remaining balance is due 30 days prior to your vacation check in date
__________________________________ Check in day and time
__________________________________ Check out day and time
Where did you hear about us?
_________________________________
Booking card holder party is responsible for damages, pets must be on flea meads and house trained, not allowed on beds or funriture or extra fees will apply
I agree to pay total for dates, ½ due at reservation and balance to be run 30 days prior to stay:
Brown Mountain Lodge and Cabin Rentals, LLC (BML) Brown Mountain Lodge Home and Cabin rentals LLC
215 CASTAWAY TRAIL
MOORESVILLE, NC 28117
704-408-0196
www.wilsoncreekcabins.com
[email protected]
2018 BML and CCC Rental Rates as follows:
BML nightly rate: Prime $220(wkends) Regular $195 Value $ 185
weekly rate $1450 $1295 $1195
CCC nightly rate Prime $155 Regular $145(wkend) Value $135
weekly rate $995 $895 $750
Prime = Holidays, event weekends, June 6th - Oct 31
Regular = March 15 – Jun 5 and Nov 1 – Dec 20
Value = Jan 5 – March 14
Pet friendly pet fee is $10 per pet / per nite
NC Tax rate is 9.75% of the total
Cleaning fee at departure is $125 BML and $100 at CCC
To secure your dates, 50% non refundable due at booking or full payment less than 30 days to arrival. Docusign can be used to sign reservation agreement.
Calendar will denote dates booked at BML or CCC. You may be able to ck in on day another guest check out. Call me at 704-408-0196 for answers
RENTAL POLICY AND AGREEMENT
This agreement constitutes a contract between the Guest(s) and Brown Mountain Lodge and Cabin Rentals, LLC (BML).
BML serves as the agent and representative of all owners of rental cabins in our rental program, and is acting at all times, in and for the best interests of the owners.
CHECK-IN TIME is 3 PM. Keys are not available until the rental cabin is ready for occupancy. BML will use all reasonable efforts to have the cabin ready for guest occupancy at check-in time, but BML cannot guarantee the exact time of occupancy. Details of key arrangement are made in advance with the owners, please call if you have not received the welcome kit within 2 weeks of your dates.
CHECK-OUT TIME is 10 AM unless other wise noted on reservation. Please be prompt as to allow us to have adequate time to prepare the cabin for the next guests. Please wash sheet and towels at departure (detergent provided) and we will dry them.
RESERVATION REQUIREMENTS – 50% of the total rental fee in advance of the arrival date and a signed RESERVATION AGREEMENT is required to secure a reservation. BML accepts MasterCard, Visa, Money Orders and Checks drawn on U.S. Banks. (If securing with a check, it must be received by BML within 3 days after booking has been made or the reservation will be canceled). BML will not accept checks on reservations made less than 30 days prior to arrival. Balance of rental fee is due 30 days in advance of check in day, certified funds, traveler’s checks, MasterCard, Visa Discover or Amex. Please reference reservation dates and cabin name when sending check or money order. WE DO NOT ACCEPT CHECKS Unless mailed more than a month in advance.
CANCELLATION – When you make a reservation you have secured a block of time that cannot be replaced unless re-rented. In the event of a cancellation by tenant, if the property can be re-rented for the same time period then the tenant shall receive a refund of all payments made in advance. We highly recommend trip insurance for protection against covered cancellation reasons. A $30 administration fee is assessed for all cancellations. Cancellations must be in writing or acknowledged email and sent by direct mail TO:
Brown Mountain Lodge
215 Castaway Trail
Mooresville, NC 28117
NO-SHOW POLICY –forfeit fees collected.
CONFIRMATION – Confirmation of the reservation will be emailed, to Guest(s) upon receipt of the reservation advanced payment and a signed reservation agreement form. Please read the confirmation for accuracy of dates, mailing address, number of adults and/or children, pets and accommodations. Report any errors to BML within seven (7) days of emailing. Pay close attention to the number of persons/ pets on the confirmation. Occupancy is limited to REGISTERED GUESTS ONLY and max limits agreed in writing. Absolutely no overnight visitors are allowed without prior arrangements made in advance in writing to BML.
ADDITIONAL GUESTS (More than the reservation agreement states) – Additional guests, must be pre-approved by BML.
KEYS – All keys must be returned upon Check-out. Our rental cabins are privately owned and Guests are responsible for lost keys. The property must be re-keyed in the event the keys are lost, misplaced or not returned and you will be responsible for the cost of this procedure. Keys are to be but back in lock boxes at departure and all deadbolts and gates are to be secured on way out.
SATELLITE TELEVISION – All cabins are privately owned and have different subscription packages for satellite. BML does not guarantee any programs or events.
TELEPHONE CALLS – All cabins are equipped with a telephone. All long distant calls are free in continental US using the area code. Immediate area calls do not require area code. Cell phones probably won’t work. WIFI is provided at BML.
FIRE PLACES – All cabins have fireplaces or woodstoves. Wood is not provided free of charge but a local vendor is provided and he delivers. Please be considerate when burning the wood. Empty ashes safely at departure.
BARBECUE GRILLS – Propane IS provided for gas grills.
SMOKING – Smoking is not permitted inside any cabin. Outside smoking is permitted but please do not litter or dispose of ashes anywhere that could be combustible.
ALOCHOLIC BEVERAGE – By North Carolina Law, no drinking of alcoholic beverages by persons under the legal age of 21 is allowed.
PETS – Our cabins allow pets so please contact us prior to reserving a cabin if you would like to bring your pet with you. The pet fee is $10 per night per pet. Pets that are stressed easily at owner absense are to be crated inside of cabin when Guests are away from the house. Any pet damage will result in a charge to the card holder that booked the reservation with in 30 days of departure if damage is present. The pet fee covers wear and tear and not damages, if damages are done then the booking responsible party is responsible to pay via card on file within 20 days of departure. If you have a pet and it is not listed on the reservation agreement, your immediate eviction and loss of all rents and security deposit will result. Prior permission must be granted. Pets are not allowed on furniture or bedding.
CABIN FURNISHINGS & EQUIPMENT – All cabins are privately owned with furnishings and equipment provided by the cabin owner. BML cannot make any changes to this. Moving of furniture is prohibited. If you require special appliances or equipment, please bring them with you. Decor, style, color and themes will vary between cabins. Furnishings are subject to change without notice.
LINENS – All cabins are supplied with bed linens, towels, blankets and pillows. These items are not changed during your stay. BML provides your initial supply of paper products, soaps, detergents and trash bags etc. Bring your own personal care items and don't forget prescription meds.
[Top of Page]
CABIN DESCRIPTIONS AND RATES – Information regarding the individual cabins is believed to be accurate but cannot be guaranteed. We have made every effort to ensure that all the information on Wilsoncreekcabins website is current and accurate. The possibility of errors and omissions still exists. We will be happy to confirm all the information or answer any of your questions prior to booking your reservation. Rates, furnishings, fees and taxes are subject to change without notice. Rates for weekly stays are found on our website at www.wilsoncreekcabins.com. These rates are based on 2 to 4 persons, depending on the cabin, and departure cleaning at $85.00-95.00 additional charge. Rates for holidays, special events and weekends may be slightly higher. Rate totals do include tax or end-of-stay cleaning fee. Most of our properties can be rented for a two-night minimum stay. Minimum night requirements may vary during holiday or special events. Weekly stays can run from Friday arrival/departures and Sunday arrival/departures. Other arrangements can be made by calling us.
TAXES AND FEES – For pets, a pet fee of $10 per night per pet and booking card holder is responsible for damages. An end-of-stay cleaning fee of $85-$95 is required for all rentals. Applicable taxes are 6.75% state tax on all rentals.
CHECK-OUT PROCEDURES – We ask that you please comply with the following items prior to check-out:
Property should be left in the same condition it was when you arrived.
All litter, cigarette butts and pet waste should be picked up from the
yard and placed into a trash bag.
All trash put in the outside garbage cans.
Please lock all windows and doors, set A/C to 78 or heat on 55 degrees depending on the season.
We ask that you please wash, dry and put away all the dishes, pots, pans, and kitchen utensils, place the sheets and towels in washer if possible to help maid service get jump start on laundry for next guests.
REPAIRS – SERVICE CALLS – BML cannot guarantee against mechanical failure of heating, air conditioning, TV’s, Satellite Receivers, VCR/DVD players or other appliances. Please report any equipment that is not operating properly. BML will make every effort to resolve the problem as quickly as possible. Should a repair person make a call to a cabin and find the equipment in working order and the problem was due to Guest(s) oversight or neglect, the charge for the service will be the Guest(s) responsibility. All maintenance repairs must be reported to BML between 9 AM and 7 PM. Guest(s) understand and agree that BML or its repair people might need access to the cabin for the purpose of making the repair.
REFUNDS - or rate adjustments are not made for any inconvenience due to construction noise, road repairs, early departures, delayed arrivals or reducing the number of nights reserved with less than 30 days notice. No refunds or reschedules due to inclement weather.
TERMINATIONS BY OWNER/SUBSTITUTIONS – BML strives to comply with your reservation requests, however, due to uncontrollable circumstances beyond our control, changes in ownership, properties being removed from the rental program, mechanical problems, etc. we cannot absolutely guarantee a specific cabin. BML reserves the right to change your cabin without notice or liability should the cabin become unavailable. Neither the owner nor BML shall be liable for events beyond their control which may interfere with you visit. This may include but not limited to Acts of God, acts of Governmental agencies, fire, war, inclement weather and construction noise. No rebate or refund will be offered in these circumstances. We will try to offer a comparable cabin at the same rate satisfactory to you or you can receive a complete refund of your reservation deposit. BML will attempt to give you as much notice as possible so other arrangement can be made.
[Top of Page]
HOUSE PARTIES ARE NOT ALLOWED – Rental guests understand that BML will accept responsible adults over the age of 21 only. Guest(s) agree that no more than the number of persons listed on the reservation agreement shall occupy the premise overnight. If the unit is occupied by more than the number of persons stated, the result will be a loss of total rent, security deposit and/or additional charge to your credit card. Guests shall not disturb or offend any neighbors, discharge firearms or use fireworks of any kind in accordance with State of North Carolina and Caldwell County laws.
Brown Mountain Lodge (BML) reserves the right to refuse service to anyone. All rental cabins are leased without regard to race, color, religion, sex, national origin or handicap.
CREDIT CARD – I, the Guest, am providing my credit card number as a guarantee. I agree to pay all rent, accept all terms of this reservation agreement and accept all liability for any damage beyond normal wear and tear during the term of my lease with Brown Mountain Lodge, LLC. If I fail to do so, I understand that these costs will be charged to my credit card and all credit card sales are final. If you do not have a credit card, please call us so we can make other arrangements.
Please read, sign, keep a copy for your records and return this entire agreement via Docu-sign or scan and email ([email protected]) or postal mail. Your reservation is not booked until we receive this completed form with method of payment.
By signing this, I have read and fully agree to all the above policies and to hold harmless from any responsibility or liability, BML/CCC wilsoncreekcabins.com, Cabin owners and their representatives resulting from any loss, damage or personal injury incurred by any Guest on the rental cabin premise.
____________________________________
Print Guest Name
__________________________________
Guest Signature
__________________________________
Date
________________________________
______________ __________________
Mailing address for card holder
_________________________________
City, State, Zip Code
_________________________________
Home Ph #
____________________________________
Mobile #
Brown Mountain Lodge, LLC agent
PRINT Number of persons
OCCUPYING THIS PROPERTY:
___________________________# adults
___________________________#kids under 14
___________________________# pets and sizes
___________________________ Total amount due, half of total is due to secure and the remaining balance is due 30 days prior to your vacation check in date
__________________________________ Check in day and time
__________________________________ Check out day and time
Where did you hear about us?
_________________________________
Booking card holder party is responsible for damages, pets must be on flea meads and house trained, not allowed on beds or funriture or extra fees will apply
I agree to pay total for dates, ½ due at reservation and balance to be run 30 days prior to stay: